We value your Policies.

Privacy Policies

Certari Group (“the Group”) treats your personal information as private and confidential. Our commitment is to protect your privacy and provide you with the highest level of security during your interaction with us. We have explained in detail by virtue of this Privacy Policy the personal information we collect, what we do with it and the measures we take.

The objective of this policy is to ensure that Certari processes personal data in a way that is consistent with all data protection and privacy guidelines, to protect the “rights and freedoms” of individuals, and to ensure that personal data is not processed without their knowledge, and, wherever possible, that it is processed with their consent. This policy (together with our Terms and Conditions) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By continuing to visit our website and other Certari Group customer touchpoints, you accept and consent to the practices described in this policy.

Information We Collect and Use

We use your information to communicate with you, to update you on services and benefits, to better understand who uses our site and the pages they access to be able to improve the site and to help us understand your needs & interests and provide you with better services as well as for the purpose of fulfilling your requests to us.

In most instances, consent to process personal and sensitive data is obtained routinely by Certari using standard consent documents e.g., when a new client signs a contract, or fills a form of request to confirm this action.

Cookies

Cookies are small text files stored on your computer or mobile devices whenever you visit a website. Cookies have many uses, such as memorizing your preferences to tailor your experiences while on our site– or to help us analyze our website traffic.

The Group uses cookies to improve your experience while on this site. We would like to let you know a few things about our cookies: Some cookies are essential to access certain areas of this site. We use analytics cookies to help us understand how you use our site to discover what content is most useful to you.

Why and How We Use Cookies on Our Website

We use cookies to improve your online activity session by making navigation easier and providing important security features. When You access the service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device's unique ID, the IP address of Your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data. We may also collect information that your browser sends whenever you visit our service or when you access the service by or through a mobile device. We use cookies to track the activity on our service and store certain information

How We Protect Your Information

We take appropriate technical and organizational measures to prevent the loss, unauthorized access, misuse, or disclosure of information under our control. Your personal information with us remains secure because:

• We use strict security measures and technologies to prevent fraud and intrusion.
• Our security controls and processes are regularly updated to meet and exceed industry standards.
• Our employees are trained to respect the confidentiality of any personal information held by us.
• Where we have provided you (or where you have chosen) a password grants you access to specific areas on our site, you are responsible for keeping this password confidential. We request that you do not share your password or other authentication details (e.g., token generated codes) with anyone.

Data Encryption

Data Encryption is the process of converting data or information into a code to prevent unauthorized access by human and/or computer systems. Data encryption can be used during data storage or transmission and is typically used in conjunction with authentication services to ensure that keys are only provided to, or used by, authorized users. It is the policy of Certari to protect sensitive data or asset from unauthorized access (whether stored on a system within the office environment or on other location, or in transit) using encryption technologies.

How Long We Store Your Information

We retain your data for as long as is necessary for the purpose(s) that it was collected. Storage of your data is also determined by legal, regulatory, administrative, or operational requirements.

Your Rights

You have certain rights available to you, these include

• The right to access your personal information held by us. Your right of access can be exercised by sending an email to enquiry@certarigroup.com
• The right to rectify inaccurate or incomplete information, withdraw consent for processing in cases where consent has previously been given, and restrict or object to the processing of your data. We might continue to process your data if there are valid legal or operational reasons
• You also have the right to:
• Request that your data be made available to you in a common electronic format and/or request that such data be sent to a third party.
• Request that your information be erased. We might continue to retain such data if there are valid legal, regulatory, or operational reasons

Maintaining Accurate Information

Keeping your account information accurate and up to date is very important. You have access to your account information, which includes your contact information, account balances, transactions, and similar information through various means, such as account statements and other transactions.

If you discover any inaccuracies in your personal information, please promptly notify us, via our Contact email, or number, and provide the required documentary evidence, to enable us to implement the necessary updates or changes.

Third-Party Sites and Services

Certari websites, products, applications, and services may contain links to third-party websites, products and services. Our products and services may also use or offer products or services from third parties. Information collected by third parties, which may include such things as location data or contact details is governed by their privacy practices and, the Group will not be liable for any breach of confidentiality or privacy of your information on such sites. We encourage you to learn about the privacy practices of those third parties.

Privacy of Children

The Group’s Policy contains the following disclosure statement for children: “The Group respects the privacy of children. We do not knowingly collect names, email addresses or any other personally identifiable information from children. We do not knowingly market to children nor do we allow children under 18 to open online accounts.

Privacy Policy Changes

This policy may be revised on an ad-hoc basis to reflect the legal, regulatory and operating environment and such revised versions will automatically become applicable to you. We will post any revisions we make to our Privacy Policy on this page and such revised policy becomes effective as at the time it is posted. We will notify you when any changes to our privacy policy have been made. We also encourage you to check this page from time to time for updates to this policy.